If you agree to give us money for pallets, we will do the following:
  1. We will deliver every time...not 99%, not 99.99%, 100% of the time.
  2. When you have emergencies, we will respond with urgency.
  3. We will never "not get" your email, because we all know this doesn't really happen.
  4. We will always be professional, courteous, and just plain nice to work with.
  5. If we make a mistake, we will fix it...any mistake...any time.
  6. If you make a mistake, we will fix it...any mistake...any time.
  7. You will be able to call us anytime of the day, any day of the year.
  8. We will never forget that there are other places to buy pallets, and that we have to be "the best" to earn your business every day.